Support For All Your SAP Needs

Ensure your SAP systems are running at peak performance

We understand the cyclic nature of Finance, where “crunch times” are a common experience during monthly or quarterly close, annual budgets, mergers & acquisitions, project go-lives, technical upgrades and more.  TruQua has built a variety of support levels from Bronze to Diamond with an additional Custom option that can be built to fit the unique needs of your business

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“Prior to working with TruQua, a lot of our annual planning process was manual and very time-consuming. TruQua helped implement a much-streamlined system to help reduce the manual work needed in order for the business to do AOP. Working with TruQua has been great, the consultants/support team are very knowledgeable and are always willing to assist and answer any questions related to BPC/BW.”

— Jazel Baquero, NewMarket

Our Support Packages Feature:

  • An onboarding system check process to ensure no unrealized issues
  • A quarterly newsletter with updates, tips, tricks, and other useful information
  • A support team briefed by the implementation and/or in-house support team to ensure appropriate collaboration, knowledge transfer, and information sharing
  • Access to phone, email and on-line support logging system
  • We go beyond traditional support with additional services including sizing, updates, upgrades, performance tuning, troubleshooting, new functionality, data integration and more
  • Concierge Service with our Gold and above plans that allows us to contact the vendor to see your support issues through to resolution

Access our Support Desk

(for current customers)

 

Support Portal

Turn your business challenges into growth opportunities. Let's work together.

Contact Us

Find out how TruQua can take you farther, faster, together.

info@truqua.com
312.525.8787