Gain the the most value
from your SAP investment
Whether you have an immediate short-term project or in need of a long-term trusted partner, TruQua is here for you.
From business process optimization to IT and infrastructure support, the Continuum Service team at TruQua helps organizations make the most of their investments in SAP. We understand the cyclic nature of Finance, where “crunch times” are a common experience during monthly or quarterly close, annual budgets, mergers & acquisitions, project go-lives, technical upgrades and more. Together we will work to offer a resourcing model that meets the individual needs of your business.
“Prior to working with TruQua, a lot of our annual planning process was manual and very time-consuming. TruQua helped implement a much-streamlined system to help reduce the manual work needed in order for the business to do AOP. Working with TruQua has been great, the consultants/support team are very knowledgeable and are always willing to assist and answer any questions related to BPC/BW.”
Supporting Your Business Farther, Faster and Together
Flexible Support Hours
We offer flexible support hours with access to
phone, email, and online
support logging
Vendor Support Concierge
As part of our premium plans, we open
and track support tickets with 3rd party
hosting vendors
Answers to “How-to” Questions
Our offering goes beyond traditional
support with answers to your most
pressing how-to questions
Issue Investigation and Resolution
With our skilled team of consultants, we’re able to identify and resolve critical issues within your SAP system
Language Fluency
Our team is also fluent across multiple languages, providing native language
fluency in Spanish, Portuguese, French,
and more.
Custom Development
When standard SAP functionality doesn’t cut it, we’re able to develop a custom solution for your business
Continuum Service Packages Details:
- Two Potential Paths:
- A TruQua Consulting Team Implements a system for our client
- A Continuum Expert onboards with the client’s systems to analyze and document processes
- The Implementation Team and/or the Continuum Expert directly transitions to the Continuum Team to ensure appropriate collaboration, knowledge transfer, and information sharing
- We go above and beyond traditional support with additional services including sizing, updates, upgrades, performance tuning, troubleshooting, new functionality, data integration and more
- Most importantly we work directly with the functional and business teams of our client to help them navigate the month-close, quarter-close, and annual-close processes with key functional expertise
- TruQua will share a quarterly newsletter with updates, tips, tricks, and other useful information