Support For All Your SAP Needs

Ensure your SAP systems are running at peak performance

We understand the cyclic nature of Finance, where “crunch times” are a common experience during monthly or quarterly close, annual budgets, mergers & acquisitions, project go-lives, technical upgrades and more. Together, we will work to customize a support resourcing model that meets the individual needs of your business.

TruQua’s Support Levels

Level 1 Support: Customer Help Desk

  • Review of user requests and severity of request
  • Service ticket routed to TruQua Support Team

Level 2 Support: TruQua Support Team

  • Support team responds to requests directly to solves, documents and close service ticket
  • If necessary, TruQua’s support team will work with SAP to resolve incidents

Level 3 Support: Development TruQua Consulting Team

  • Our team can also support major development work such as architecture, process & technical design, development, advanced performance tuning, and more

Access our Support Desk Here

Turn your business challenges into growth opportunities. Let's work together.

Contact Us

Find out how TruQua can take you farther, faster, together.

info@truqua.com
312.525.8787